Privacy Policy

1. Introduction

Rbion Tech is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data, in compliance with the UK General Data Protection Regulation (UK GDPR) and Hong Kong’s Personal Data (Privacy) Ordinance.

2. Data Collected

· Personal Data: Name, email, phone number, and shipping address provided during purchases or account creation.

· Usage Data: Website browsing activity, IP address, and device information collected via cookies (with your consent).

· Health Data: Optional health-related inputs (e.g., via health quizzes) processed securely with explicit consent.

3. Data Use

· Process orders, manage deliveries, and provide customer support.

· Personalise your experience (e.g., product recommendations).

· Send promotional emails (with opt-in consent).

· Improve our website and services through analytics.

4. Data Sharing

· Data is shared with trusted third parties (e.g., payment processors, shipping providers) under strict confidentiality agreements.

· We do not sell or disclose your data to unrelated third parties.

5. Data Security

· We use secure encryption (SSL) to protect data transmission.

· Our systems comply with ISO 27001 information security standards.

6. Your Rights

· Access, correct, or delete your personal data.

· Opt out of marketing communications at any time.

· Request data portability or lodge a complaint with the UK Information Commissioner’s Office (ICO) or Hong Kong’s Privacy Commissioner.

7. Cookies

· We use cookies to enhance your browsing experience. You can manage cookie preferences via our website settings.

For privacy queries, contact our Data Protection Officer at info@rbiongroup.com.